A creative studio to help companies | Ista Nederland • Finic focus design

Contact with your target group
To help the visitor in the search on the site, a chatbot helps. Kevin Verhaaf of Or-Quest: ‘We use a chatbot to allow our visitors to contact one of our recruiters in an accessible and fun way. This makes us available to our visitors 24 hours a day. Alexander Witschge of Stedin mentions his own employees as the most important ‘tool’: ‘They tell the real story, know what ‘working for’ really is and are the best ambassadors. Involve the employees, provide training and enthusiasm, you can almost sit back and relax.

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The future of Recruitment Marketing
With the rapid pace of change, there is a good chance that recruitment and the role of recruitment marketer will look very different in five years’ time. What are the expectations?

Greater role for tech and candidate
Stephanie Steehouder of USG sees technology and data intelligence playing an even greater role in recruitment marketing in the future. But the candidate will also become more important, according to her: ‘Think of personalization in which relevant vacancies are shown per person. Or where the CV no longer needs to be uploaded, but the real competencies of a candidate are measured by means of assessments.

All marketers agree that there will be more transparent communication for vacancies: ‘I expect a lot of developments in the field of video, VR and AR, with a clear insight into a function, workplace and organisation.’. René Drummen of Brunel adds: ‘In five years’ time there will be more attention for automation via chatbots, video applications and smart personal landing pages. Aditech’s Bowy Dam also sees the recruitment process being further digitised. According to him, social recruiting via Whatsapp, Instagram or Messenger will become the norm. With big data, personalized vacancies can be created, based on online behaviour.

The computer as a recruiter
Tools that will take over the operational and administrative work, give recruiters more freedom to create value in personal contact, thinks Shervin Brandenburg of Mise en Place. Mitch Voskuilen of Mongroo also sees this shifting in the role of recruiters, but he goes one step further: ‘Of course, there may still be recruiters who conduct interviews, but in my opinion there is more role for the recruiter in getting to know a candidate. A selection interview can easily be conducted with a computer. After all, it is easier for the recruiter to analyse what kind of behaviour a person shows and whether this fits in with the job. Data analysts, data scientists and online marketers will ensure that the right candidates arrive.

Changes for the recruitment marketer
According to Maintec’s Yasar Erol, the role splits up: There will be hard-recruitment marketers who are purely data-minded. They will determine what the soft-recruitment marketers will use: vacancies, SEO, SEA, CV databases and social advertising, for example.’.

Marloes Peters of Volker Wessels especially expresses her hope: Hopefully, recruitment marketing will reach the seniority level of E-commerce and B2C marketing. There is still much to be gained there. Some recruitment teams are very well organised, but across the board this gap is still too large. In addition, I expect (and hope) that the boundaries will fade. Boundaries between recruitment and marketing, between the recruitment team and the EB specialist. And especially between the stages of the candidate- and employee journey! Yasar Erol from Maintec sees the bright side: ‘The recruitment market will catch up with the Retail market in five years’ time. Retail Marketers will want to make the transition to recruitment by then.

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